Gym CRM software that looks after members through their entire life cycle

Single gyms and multi-center brands need to track their leads assiduously if they are going to grow.

Gyms Lead Management System

Making the most
of every lead

The most successful gym brands work with bonding rather than branding. They know the secret of converting gym prospects is about building relationships, and Wellyx’s multi-stage process helps do just that.

Gym lead management software by wellyx
Journey from lead to member with Wellyx

5 steps to member conversion, and more if you need them

1. Log initial membership request

Initial inquiries are often just about establishing the answer to some basic information. Whatever your member-to-be’s needs are, they can be logged from the get-go.

2. Further interest

Does the prospect have a particular challenge they are interested in addressing? Can one of your trainers identify an unfulfilled wish or anxiety that can be met?

3. Suggest a gym trial?

Wellyx gives you 10 stages of relationship development to help manage your prospects.

4. Eliminate the time waster

If there’s no commitment after ten possible interactions, there’s a fair chance they’re not a serious prospect, so time to remove them from the funnel. Our software can send them an email that challenges them to commit.

5. New member sign-up success

Sign your new member up and set some goals and expectations. They now get placed on a member data set rather than just leads.

Lead management made easy with wellyx

Defining the prospects motivation

Every client has their own goals, but motivation levels generally fall into three categories: highly motivated, moderately motivated, and under-motivated.

In all cases, establishing clear goals, even without formal coaching, is key to reducing churn. It is also important to check in regularly to see how they are progressing, which is vital for securing them as long-term visitors or members.

Wellyx provides a flag system that allows your team to share their collective knowledge of your client base. After all, shared knowledge empowers your team.

Reduce the churn with wellyx lead management software

Reduce member churn

Building a strong membership base involves reducing churn to a minimum. And that means spotting changes in members’ or a clients’ behavior patterns. Wellyx helps you identify when clients change their habits and sends an email automatically.

FAQ's on gym lead management

Got questions? We’ve got answers. Browse through our frequently asked questions to find quick and helpful information about our gym lead management software.

Yes, track lead sources in real time. Social media, email, or website. Optimize marketing with clear insights.

Yes, automated emails, SMS, and calls ensure no lead slips through. Set reminders and personalize messages easily.

Yes, you can tag and sort leads based on engagement, location, or value. Focus on high-potential clients first.

Yes, use built-in email, SMS, and dialer tools. WhatsApp is another newly added integration.

Yes, create and track targeted campaigns to attract and convert leads, all in one platform.