From the first inquiry on your website to becoming a regular member, we help you keep tabs on it all.
The most successful gym brands work with bonding rather than branding. They know the secret of converting gym prospects is about building relationships, and Wellyx’s 10 stage process helps do just that.
Initial inquiries are often just about establishing the answer to some basic information. Costs, opening times, etc. This is often the substance of a contact #1.
Does the prospect have a particular challenge they are interested in adressing? Can one of your trainers identify an unfulfilled wish or anxiety that can be met?
Wellyx gives you 10 stages of relationship development to help manage your prospects.
If after ten possible interactions there’s no commitment there’s a fair change they’re not a serious prospect, so time to remove them from the funnel.
Sign your new member up and set some goals and expectations.
Every client has their own goals but the levels of motivation broadly go three ways: The highly motivated, the medium and the under motivated. But in all cases, establishing clear goals, even if they’re not undertaking any formal coaching is key to reducing churn. Also important is checking in at regular intervals to see how they’re doing; Vital if you want to secure them as a long term visitor or member. Wellyx gives you a flag system so your team can share their combined knowledge of your client base. After all, shared knowledge means more power to your team.
Building a strong membership base involves reducing churn to its minimum. And that means spotting changes in members’ or a clients’ patterns of behavior. Wellyx helps you identify when a client is changing their habits and sends an email automatically.
Got questions? We’ve got answers. Browse through our frequently asked questions to find quick and helpful information about our software and the features we offer.
Yes, you can customize your memberships. Wellyx allows you to create membership categories and specify each membership’s details. You can configure the check-in and class benefits. You can also decide on pricing, the time limit, and sharing. Thus, it’s doable to create a day pass or a quarterly membership.
Yes, you can limit the visibility of specific memberships to particular people. For example, if you have a corporate membership with off-peak hours and special prices, you can generate a private link to it while restricting its online visibility to everyone. So, when you toggle off the membership visibility, only members with private links can access it.
Wellyx allows gym owners to apply membership cancellation policies. Go to Wellyx demo core> set up> cancellation policy, and you can manage the policy as you like by simply turning on/off the options.
The Wellyx dashboard allows you to view and manage your members’ attendance and check-in patterns. For example, you can see which members came in when, how, and through which gate (if you have more than one entrance door).
Wellyx integrates three payment methods: Stripe, PayTabs, and GoCardless, making it easy for gym owners worldwide. Again, you have the freedom to choose the payment method you want to use for membership payment.
